Shipping and Returns Policy
Please note that we do not ship to Military APO or Hotels.
In-Store & Online Retailer Purchase Returns
For Rise bar purchases in store or at an online retailer, please contact the merchant for their return policy. Provide your receipt/order number, item number, and reason for return for full details on the return process.
Return policies for Risebar.com purchases
We want you to be completely satisfied with your order. If you are unhappy for any reason, we will gladly accept your timely return of any unused or defective merchandise for a full refund of the original purchase price. It will be credited back to the credit card that was used to purchase the item(s).
Returned merchandise must be purchased directly from our website and received by Rise Bar within 30 days of purchase. No returns will be accepted after this time period. Returns should include the original packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.
To return your item(s):
- Please email support@risebar.com with your order number and whether you wish to exchange, credit the price toward another purchase, or receive a refund.
- Ship package, prepaid to:
Rise Bar ATTN: Customer Support
3838 West Parkway Blvd.
Salt Lake City, UT 84120 - Please Note: Shipping and insurance charges are not refundable.
