Shipping and Returns Policy

Return policies for purchases

We want you to be completely satisfied with your order. If you are unhappy for any reason, we will gladly accept your timely return of any unused, or defective merchandise for a full refund of the original purchase price, credited back to the credit card that was used to purchase the item(s). Please contact us first to obtain an RMA number.

Returned merchandise should include the original packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Items returned after 30 days might be subject to a reduced refund.

On the front of your packing slip (enclosed with your purchase), note the RMA number and reason(s) for return and whether you wish to exchange it, credit the price toward another purchase, or receive a refund. Write your RMA number in large text on the outside of the package. Enclose your packing slip with the item and ship, prepaid to:

Rise Bar

Attn: Returns

16752 Millikan Ave

Irvine, CA 92606

Please Note:

  • We cannot refund merchandise returned without a valid RMA number.
  • Shipping and insurance charges are not refundable.

Store Purchase Returns

For store bought items, bring your receipt and your returnable item(s) to the store where you purchased it for a full refund on defective or unused merchandise.